ACCOMMODATION

Visitors invited for experiments will be accommodated in the Guest House (depending on room availability); it is located on site, to the right of the main gate as you enter. 

Please remember that all reservations for the Guest House are processed by ILL Reception and not directly with the Guest House. For visits linked with experiments you must complete and submit the registration form via the Visitors Club. and do not need to call us for confirmation: as long as you have correctly submitted your registration form you will not be forgotten. You will receive confirmation of where you are staying by email from welcome(at)ill.eu; you can also check the status of your accommodation on the Visitors Club registration form. The information will be visible once the booking iis confirmed.

The price per room per night, when paid by guest, is:

• 33.13 Euro (tax included) for a single room, breakfast (1.86 Euro) included;

• 26.81  Euro (tax included) per person in a twin room, breakfast (1.78 Euro) included.

Users receiving reimbursement of expenses: the costs of the room and breakfast will be paid directly by the ILL for the nights covered. Extra nights to be paid directly by the guest (see below).

Users not being reimbursed by the ILL, or extra nights: guests will have to pay their stay directly at the Guesthouse (cash, credit card or French bank cheque).

N.B.: Outside the Guesthouse Reception opening hours (Reception opening hours: Monday to Friday: 07.00 - 20.00, week-ends and public holidays: 07.00 - 12.00), the room key is given at the Site Entrance, together with other useful documents/information.

Guesthouse phone number: +33 (0)4.38.88.13.00 - Fax: +33 (0)4.38.88.13.01 

FOOD ON SITE

Meals are served in the joint ILL-ESRF-EMBL canteen. 

NEW- Starting from April 2012, your site entrance badge will now be used instead of the canteen card for the payment of meals at the ILL/ESRF common restaurant.

You can charge your badge or get your money back at the cash desk, as with the previous magnetic canteen card. The cash desk is open during the day and during lunchtime from Monday to Friday. When the cash desk is closed you can get your money back at the till during mealtimes (evenings and week-ends)

The canteen is open at the following times:

Onsite cafeteria

The cafeteria is open between 9.30 and 15.00, Monday to Friday. From 10.00 onwards there will also be a variety of sandwiches, salads, fruit and snacks, etc. available. You can pay with your canteen card, in cash or by credit card.

LIBRARY

The joint ILL-ESRF library is open between the hours of 08.00 and 17.00. During non-working hours you may access the library with your badge.

COMPUTER & WIFI ACCESS

There are computers available on free access in building ILL19 Room 012

• Four PCs with 2 scanners
• Two MACs with scanners

All computers on free access can print to any ILL printer on the network. Adobe is installed on the PCs. Mathematics libraries: Mathematica, Matlab are available on the Linux PCs. Mathcad and Origin are not available.

There is a computer available to users in the main lobby of ILL.

During office hours you may have access to a computer in ILL4 Room 127 near the User Office. You can also plug in your own laptop. Please check first with us, as this room is also used for meetings.

Once on site you can access some popular software on Intranet: http://intranet.ill.eu/it-facilities/helpdesk/popular-software/ 

NEW - Access to ILL's wireless internet network (wifi)

The new ILL Scientific Visitors wireless network has been put in place, and can be accessed from all the experimental areas and office buildings. You can log in with your Visitors’ Club user name and password. By the end of 2011 we expect to extend the coverage of this network to the Guest House.

The former ILL Airport network has been shut down.

The access points have also been replaced by modern 802.11n devices able to deliver access bandwidth up to 100Mb/s (theoretical).

We hope you enjoy this new infrastructure. In case of problems, please contact the Help Desk. (Building ILL19, Room 21 – Telephone: 7013 – Email: si@ill.eu)

LOST & FOUND

Lost items are taken to ILL Reception for safekeeping. During office hours please contact ILL Reception directly: ext. 71 11. Outside office hours please contact site security at the entrance to the experimental zone on Level C - ext. 14.

TICKETS FOR LOCAL BUSES & ST EXUPERY AIRPORT

You may buy these from the Guesthouse.

USEFUL PHONE NUMBERS

Local taxi service Taxis Grenoblois

04 76 54 42 54

AUTHORISATION TO TAKE PHOTOGRAPHS AT THE ILL

Photographing of instruments and infrastructure on the ILL site is subject to the following regulations:

• Experimental guidehalls and ILL site: Photography is permitted.

• Level C (zones adjoining the reactor block, in particular inside the primary beam tube " casemates"): Authorisation to take photographs must be obtained from H. Guyon.

• Level C (instrument and laboratory zones): Authorisation to take photographs must be obtained from G. Cicognani.

• Levels A, B and D: Authorisation to take photographs must be obtained from H. Guyon.

If the above persons are absent, one of the directors may gave his permission for photographs to be taken.

Ref. Director's note DIR.2004/015